If you’re using external speakers or headphones, their connection might be faulty.įor wired speakers or headphones, check that they are plugged in correctly.

Ensure that both the System Volume and Zoom Volume sliders are set at a high enough level for you to hear the audio.Ĭheck Your Speaker or Headphone Connections.Right-click on the Volume icon in the taskbar.If this doesn’t work, you can use the Volume Mixer on Windows 10 and 11 to change the volume for the Zoom app. Try using the volume buttons on your keyboard to turn the volume up and see if this makes any difference.

Type your message at the bottom of the chat window and press Enter to send it.Īnother reason that you may not be able to hear anyone in your Zoom call is if your computer volume is too low (or muted entirely).

You can send the message to everyone or click the drop-down to select specific people.

Move your mouse anywhere on the Zoom screen.

If they can’t hear you, you can send a chat message through Zoom to alert them instead. If they can hear you, ask them to click on the Microphone icon in the menu at the bottom of Zoom until it no longer has a red line through it. The other participants might be muted without realizing it. If you can’t hear the other people in your Zoom call, it may have nothing to do with your own computer.

If you’re unsure how to fix Zoom audio issues like these, you can follow the troubleshooting steps below. For example, you may not be able to hear other people on your call, or the sound may appear strange. From time to time, you may find that your Zoom audio isn’t working properly.

Zoom test microphone and speaker